Service

AI Integration.

Support agents that resolve 70% of tickets. Document processors that turn invoices into structured data in 90 seconds instead of 15 minutes. Intelligent search across scattered internal docs. We build AI features on Claude, OpenAI, and LangChain, with proper guardrails, cost controls, and evaluation baked in. No science projects.

Practical AI features. No experiments. No demos. Just things that save your team time.

RAG that cites its sources
Vector search done properly: tuned chunking strategies, embedding models matched to your domain, retrieval that beats naive similarity. Answers come back with citations to the source document, not just confident prose the model made up.
Agents with real guardrails
Tool-use with escalation paths, observability into every call, hard limits on what the agent can do without a human in the loop. Built to fail safely when it hits something it doesn't know, instead of hallucinating its way through.
Evaluation baked in from day one
LLM evals and regression testing before anything ships. Every prompt change runs against a golden dataset. Every model upgrade gets tested against the same suite, so the upgrade that looked great in benchmarks doesn't silently break your product.
Cost-aware by design
Model routing (cheap model for easy questions, expensive for hard ones), prompt caching, token-budget alerts, and a dashboard that shows you what the AI actually costs per user. You'll never be surprised by your Anthropic bill.

How it runs

From first call to launch.

  1. 01

    AI Opportunity Assessment

    We work out which parts of your product or workflow would genuinely benefit from AI, and which wouldn't. Not every problem needs a language model.

  2. 02

    Proof of Concept

    A focused prototype that tests accuracy, latency, and cost against your actual data. You see real numbers before committing to a full build.

  3. 03

    Production Integration

    We fit the AI features into your existing product with guardrails around them: rate limiting, cost controls, fallback logic, and monitoring dashboards.

  4. 04

    Optimization & Monitoring

    Ongoing prompt refinement, model evaluation, and cost work. We track accuracy over time and keep improving what the system returns.

Related work

Shipped with this service.

  • AI Integration

    AI Customer Support Agent

    Claude-powered support handling 70% of tickets without humans

    70% tickets auto-resolved

  • AI Automation

    Intelligent Document Processor

    AI extraction from invoices and contracts, with a 12-person team reassigned to analysis work

    90% processing time cut

  • AI Platform

    RAG-Powered Knowledge Base

    Natural-language search across Confluence, Drive, and Notion

    85% search time cut

Want a number for your project?

Every project is scoped and priced on its own. Tell us what you're building and we come back within 24 hours with an honest read on scope, timeline, and cost.

What we reach for

  • Claude API
  • OpenAI
  • LangChain
  • Pinecone
  • pgvector
  • Redis
  • Python
  • Next.js

AI Integration questions.

What AI models do you work with?

Current Claude models from Anthropic, OpenAI's GPT models, and open-source models through LangChain. We also work with embedding models, vector databases like Pinecone and Weaviate, and multimodal inputs. Which one we recommend comes down to accuracy, cost, and your data privacy needs.

Can you add AI to our existing product?

Yes, most of our AI work is exactly that. Chat assistants, document processing, better search, content suggestions: we add the capability without disturbing what already works.

How do you handle AI costs and rate limiting?

Cost monitoring and controls go into every integration: token usage tracking, caching so the same call isn't paid for twice, routing simple tasks to cheaper models, and alerts when usage spikes. The bill shouldn't surprise you.

What about data privacy with AI models?

We can deploy with API providers that don't train on your data, run local models for sensitive information, and put data masking in the pipeline. The architecture gets designed around your compliance requirements.

Related reading

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Ready to Add AI to Your Product?

Tell us what problem you want AI to solve. We'll tell you whether it's feasible, what approach fits, and what it would look like.